If you have any questions, view our Frequently Asked Questions (FAQ) page by clicking here.
Monday - Friday (8:00 AM - 5:00 PM PST)
*On business day, we will back to you within 24 hours.
If your order was made on Amazon, we suggest you to contact Amazon directly, as we don't have the authorization to check out the orders made on Amazon.
1. Login your Amazon account > choose "Your orders" > find the order ID > click "Contact seller". They will reply your message within 24 hours.
2. Amazon’s service hotline is 1-888- 280 4331, they are available at 24 hours x 7 days.
We appreciate your time and understanding in this matter .
If you want to locate your packages, leave your tracking number here and track:
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