INFORMATION WE PROCESS
Scenario | Purpose | Personal Information Involved |
Providing Products and Services to You | Creating, Servicing, and/or Maintaining Your Account or Membership | Name/Nickname/Title Date of birth Mobile phone number Account password Email address Contact address* Membership information Third-party platform ID (e.g., Amazon ID, Instagram ID, Youtube ID, X ID, TikTok ID) Username or social media account Other personal information you voluntarily provide to us (e.g., your preferences, nailcare routine, nail issues, hair color, skin type, whether you have used certain products, purchase frequency, etc.) |
Fulfilling Orders and Processing Payments | Recipient's name/title Mobile phone number Discount code Delivery time Order information* Payment information* (e.g., payment method, payment card details) Shipping address* Invoicing information (invoice title, taxpayer identification number, email address) Membership information Custom content for buyer messages, remarks |
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Managing Purchases | Order details* Return information Products or services under consideration Product preferences Beetles program participation Customer feedback and reviews |
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Communicating with You | Responding to your inquiries or complaints, assisting with placing orders, resolving issues, and providing product suggestions; Providing warranty services and handling adverse reactions or product-related claims. | Name Email address Mobile phone number Shipping address* Order information* Other communication records* and call recordings* (may include health and medical information such as issues, diagnoses, medical reports, and records related to nail or skincare concerns*) |
Managing Your Participation in Special Events, Contests, Raffles, Surveys, or Promotional Activities. | Assist you in responding to our surveys, participating in contests or other promotional activities, scheduling attendance, or registering for an event. | Depending on the nature of the activity and your level of interaction with us, it may include the following personal information: Name/Nickname Mobile phone number Shipping address* Date of birth or age Gender Products or services under consideration Product preferences Email address Membership information Customer feedback and reviews Work or professional certificates (e.g., when you participate in our professional membership program, we may collect your relevant personal information for the purpose of verifying your professional qualifications before providing you with additional benefits) Third-party platform ID (e.g., Amazon ID, Instagram ID, Youtube ID, X ID, TikTok ID) Other personal information you voluntarily provide to us (e.g., contacting us through customer service, providing your photos*, comments, works or questions through the certain function of websites/applications, or participating in contests, Beetles programs, or surveys) |
Conducting Marketing and Advertising Campaigns | Sending you mail, SMS messages, emails, notifications, online messages, or contacting you via phone or social media | Address* Mobile phone number Email address Social media account(s) (e.g., TikTok, Facebook) Communication records* |
Understanding your preferences and recommending products and services that may interest you; displaying personalized product and/or service advertisements on social media and other websites based on your interests; interacting with you on social media platforms (such as live streaming services); excerpting or quoting content you have posted on Beetles websites or social media platforms (excerpting or quoting applies only to content you have already published); analyzing your behavior across brands and making product/service recommendations. | Address* Mobile phone number Email address Information about saved/favorited products Purchase history Product preferences and communication channel preferences Social media account information (nickname, profile picture, user-generated content) Records of likes, comments, or messages Device information (such as device identifiers and other network activity information) Other personal information you voluntarily provide to us (e.g., contacting us through customer service, providing your photos*, comments, works or questions through the certain function of websites/applications, or participating in contests, Beetles programs, or surveys) |
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Running Websites and Applications | Remembering your information to keep you logged in; understanding your preferences when shopping with Beetles Gel Polish®; identifying the browser and device you use when accessing our website or APPs; evaluating and improving our services, advertisements, websites, and APPs. | Email address Membership information/ID Mobile phone number Order information* IP address Device unique identifiers (MAC address or other device identifiers) Geolocation information* Browsing and search history* Log document information* (such as browser type, visited pages, duration of visits, click records, etc.) Other information you provide to us while using our services (such as websites, applications, etc.) that can be used to operate or improve our services. |
Operating and Improving our Business and Services | Conducting data analysis; providing warranty services and handling adverse reactions or product-related claims; conducting product research and development; fulfilling accounting, auditing, and other internal business functions. | Health and medical information such as diagnoses, medical reports, and records* Other communication records* you voluntarily provide to us Other information you provide to us while using our services (such as websites, applications, etc.) that can be used for analysis, operating and improving our business, and assisting us in performing internal functions. |
Safeguarding Legality and Security | Discovering, preventing, and monitoring harmful, fraudulent, or illegal activities; preventing loss, discovering, and rectifying errors on our websites or APPs. | Device information Network information Application information Browser information Other information you provide to us for comprehensive judgment, detection, and prevention of potential illegal activities, including information related to preventing or detecting fraud, abuse, illegal use, and violations of our terms of use and/or sales terms. |
Assistive Use of Products, Services and Special Sharing Events | Share/real-time capture your photos and comments during special events, or provide photos and ask questions to get product recommendations. | Photo*/Real-time Facial Image* (depending on the different assistive product applications and tools or programs we provide or the different ways you choose to use them) Facial Geometric Features* Skin Type Eye/Hair/Nail Color |
Potentially Available Beetles Brand Offline Services | Search for nearby stores or obtain event addresses | Geolocation information* |
Safety assurance and assistance in crime prevention | Video surveillance information Conducting analysis or collecting statistical information. Other information you provide to us for comprehensive judgment, detection, and prevention of potential illegal activities, including information related to preventing or detecting fraud, abuse, illegal use, and violations of our terms of use and/or sales terms. |
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Appointment service and verification of pickup management | Membership information Mobile phone number Order information* Reservation information (such as reservation counter, reservation date and time, reservation service items, etc.) Geolocation information* Verification information (such as photo identification* (if required)) Other information provided by you for in-store pickup service (for example, by contacting us through customer service, etc.) |
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